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filler@godaddy.com
At Intahmynt Secret LLC, we want to make our return process as clear as possible. Please read the following guidelines carefully:
1. **Receipts Required:** We do not accept returns without a receipt. This includes exchanges for items of equal value.
2. **Expiration of Products:** We do not accept returns on products that have expired while in the customer's possession.
3. **Soaps Return Policy:** Soaps can be returned as long as they are in a sellable condition, meaning they should not appear opened or show signs of usage.
4. **Return Limitations:** You may return a maximum of two items per receipt.
5. **Return Process:** All returns must be presented to a cashier (me) before you begin shopping. If you do not do so, your return may not be honored.
6. **Refunds:** I reserve the right to deny refunds, even if you present the original receipt.
7. **Refund Eligibility:** We will happily refund your purchase if you have your original receipt and valid identification. Please note:
- Returns must be made within 10 days from the date of purchase.
- Creams, scrubs, and soaps may only be returned if they remain unused and are in their original, intact packaging with all wrapping included.
8. **Sea Moss Products:** All Sea Moss products are final sale. However, a refund may be considered at my discretion.
9. **Identification Requirements:** A state-issued photo identification is required for all returns. If you do not provide ID, your return will not be accepted.
10. **Exclusions:** At this time, Intahmynt Secret LLC does not:
- Accept returns or exchanges on bulk items sold in 25 to 50-pound packages.
- Accept returns or exchanges on special order products.
- Accept returns or exchanges on products that have expired while in your possession.
- Accept returns or exchanges on any opened brand products.
- Accept returns or exchanges on clearance items; all clearance items are final sale.
- Provide refunds on gift cards; all gift card sales are final.
11. **Refunds Under $20:** Any refunds under $20 will be issued as store credit, which may take a minimum of 5 days to process.
12. **Gift Card Refunds:** In some circumstances, your refund may be issued in the form of store credit on an Intahmynt Secret LLC gift card. There is no charge to receive or use this card.
Thank you for shopping with me! If you have any questions about this return policy, feel free to ask.
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Intahmynt Secret LLC
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